Welcome Computer Sales / Service Wired / Wireless Networking Web / Email Management Talkswitch Phone Systems  
Virus Removal Consulting References


Click Here for Remote Support

Missing start menu shortcuts after virus removal

The virus/scareware hides the start menu links in

c:\documents and settings\<infected User name>\Local Settings\TEMP\SNTMP ( Windows XP )

Make sure you do not run any temp cleaners as it will delete this folder and all your links!!

If you have ran combofix already!! Check the Qooo folder under Quarantine and look for that path mentioned above.
Folder will be named

1 2 4 etc etc

All shortcuts and .lnk's will be listed in there.

1 = Start Menu Program shortcuts
2 = Current User Quick Start shortcuts
4 = All Users Desktop folders and shortcuts


Vista and Win7 Shortcut Links!
C\Users\Infected User\AppData\Local\Temp\smtmp




We are always looking for new people to join us.
Click here to find out more: